I can't post any pictures for a while. Our internet has been out since Wednesday. I can still use my phone and Rod's laptop, but I can't download pictures. (We don't want all the pictures on Rod's laptop.)
On Wednesday, Rod took our modem to Comcast to see if that was the problem. They checked it, but found the problem was in our cable. Someone has to come out and replace it. The next appointment they had was for Saturday (yesterday) between 2 and 5. So we went without internet for 3 and a half days and waited around yesterday for the technician. 5:00 came and no one had been here. Rod called Comcast and they said our ticket was still open so they would be here. 6:00 came and still no one! This time Rod called and was told that the technician had come but no one was home. WHAT?? We were here all afternoon, Dippy had been in his bedroom which is right above the front door so he would have heard someone, AND Rod had a note on the front door with his cell number in case we were out back and didn't hear the door!! I went out front to see if there was any kind of notice from Comcast that they had missed us. There wasn't. Rod asked the guy on the phone if they leave a note and he said they do. So...either (1) the technician lied about coming out. or (2) he went to the wrong house! Of course they wouldn't send the tech 'back' out yesterday and the next available appointment is TUESDAY NIGHT!! Supposedly, he'll be here bewteen 5 and 8. But, if we give the guy the benefit of the doubt and say he just went to the wrong house, who knows if he'll find us Tuesday!
No comments:
Post a Comment